Eargo

Learn more about an Orientation Call (formerly Welcome Call) and why you should schedule one.

Scheduling an Orientation Call

Why is my voice weird? Why is everything loud? Why do hearing aids whistle? Any advice for watching TV or taking phone calls?

What To Expect When Getting Started With Your Eargos

Learn more about strategies to optimize communication and make listening easier.

Communication Tips: Make Conversations Easier

Learn more about how to become the best active listener.

Listening Strategies for Common Situations

How to attend Eargo 101

Frequently asked questions for new Eargo device users.

Common Questions - Getting Started

Kevin Stevens

Kathleen B.

Getting started, care, cleaning, charging, and troubleshooting your Eargos.

Using Eargo

I bought Eargos at Victra-Verizon and need help.  How do I get Eargo support?

How do I get help if I bought Eargos at Victra-Verizon?

How to insert Eargo 5, 6, & 7 hearing devices.

Insertion Techniques For Eargo 5, 6, & 7 Hearing Devices

How do I change the program to another program? What's a double tap? How do I perform the double tap?

How to Change Eargo 5, 6, & 7 Programs

How to determine if you have an Eargo RX product.

What's an Eargo Rx Model?

Learn more about how to ensure Eargo SE hearing devices are as comfortable as possible.

Insertion Tips For Comfort With Eargo SE

Learn more about how to ensure Eargo 8 hearing devices are as comfortable as possible.

Insertion Tips for Comfort with Eargo 8

Learn more about what comes with Eargo 8.

What's in the Eargo 8 Box?

Learn more about what comes with Eargo SE.

What's in the Eargo SE Box?

USING EARGO

What do I do if I wore in the shower or they get wet? The best way to store my Eargos? Ways to avoid moisture getting in my hearing aids?

Protecting Your Eargos from Heat, Sweat, Water, Sprays, and Lotions

Eargo accessories help keep devices free of debris to maintain performance.

Accessories

The Eargo online MyAccount is designed to help you have an efficient online checkout experience. This account also lets you access order information and contact Eargo support.

My Account

EARGO CARE

Does your tip or Mic Cap look like it needs some extra TLC? Is brushing off your tips and Mic Caps not doing enough?

How to Wash Your Tips & Mic Caps

Eargo 5, 6, & 7: Everything you need to know about cleaning your devices and your charger.

Eargo 5, 6, & 7 Cleaning & Care

How to clean and care for your Eargo 8 hearing devices and charger.

Cleaning & Care For Eargo 8

CLEANING EARGO

What kind of battery? Can I charge them abroad? What's the best way to store them? National Battery Hotline phone number.

Eargo Battery Types, Warnings, & Specifications

Learn More About Eargo 5, 6, & 7 Charging

Why did my charger lights go dark? How do I check the charge state?

Why Are There No LEDs Lit Up?

How to insert your Eargo SE hearing devices into the charger.

Inserting & Removing Eargo SE Devices Into The Charger

How to insert Eargo 5, 6, & 7 hearing devices into your charger.

Inserting & Removing Eargo 5, 6, & 7 Devices Into Your Charger

How to insert your Eargo 8 hearing devices into your charger.

Inserting & Removing Eargo 8 Hearing Devices Into The Charger

Manually reset your E5/6/7/SE charger or use the pin button to reset E8

How to Reset the Charger

Learn about using compatible wireless charging mats with Eargo 8.

Wireless Charging For Eargo 8

How to charge your Eargo SE hearing devices and charger.

Learn More about Eargo SE Charging

How to charge your Eargo 8 hearing devices and charger.

Charging Eargo 8

EARGO BATTERY & CHARGING

My Eargo 5, Eargo 6 or Eargo 7 are not charging well.

Eargo 5, 6, & 7 Charging Issues

TROUBLESHOOTING

Blog

Eargo Shop

Home

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.