Eargo

What is an Orientation Call (formerly Welcome Call) and why should I schedule one?

Scheduling an Orientation Call

Why is my voice weird? Why is everything loud? Why do hearing aids whistle? Any advice for watching TV or taking phone calls?

What to Expect Getting Started with Your Eargos

Communication Tips: Make Conversations Easier

Listening Strategies for Common Situations

How to attend Eargo 101

Frequently asked questions for new Eargo device users.

Common Questions - Getting Started

Admin

Kevin Stevens

Getting started, care, cleaning, charging, and troubleshooting your Eargos.

Using Eargo

Eargo 5, 6, & 7: How do I insert Eargo in my Charger properly?

Inserting & Removing Eargo 5, 6, & 7 Devices in the Charger

I bought Eargos at Victra-Verizon and need help.  How do I get Eargo support?

How do I get help if I bought Eargos at Victra-Verizon?

Eargo 5, 6, & 7 Insertion Techniques

How do I change the program to another program? What's a double tap? How do I perform the double tap?

How to Change Eargo 5, 6, & 7 Programs

USING EARGO

What do I do if I wore in the shower or they get wet? The best way to store my Eargos? Ways to avoid moisture getting in my hearing aids?

Protecting Your Eargos from Heat, Sweat, Water, Sprays, and Lotions

Eargo accessories help keep devices free of debris to maintain performance. Eargo tips suspend the Eargo device in your ear for comfort and breathability. They are made with medical grade…

Accessories

The Eargo online MyAccount is designed to help you have an efficient online checkout experience. This account also lets you access order information and contact Eargo support.

My Account

EARGO CARE

Does your tip or Mic Cap look like it needs some extra TLC? Is brushing off your tips and Mic Caps not doing enough?

How to Wash Your Tips & Mic Caps

Eargo 5, 6, & 7: Everything you need to know about cleaning your devices and your charger.

Eargo 5, 6, & 7 Cleaning & Care

CLEANING EARGO

What kind of battery? Can I charge them abroad? What's the best way to store them? National Battery Hotline phone number.

Eargo Battery Types, Warnings, & Specifications

Learn More About Eargo 5, 6, & 7 Charging

Eargo 5, 6, & 7 Low Battery Level Detected

Why did my charger lights go dark? How do I check the charge state?

Why Are There No LEDs Lit Up?

EARGO BATTERY & CHARGING

My Eargo 5, Eargo 6 or Eargo 7 are not charging well.

Eargo 5, 6, & 7 Charging Issues

TROUBLESHOOTING

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Eargo Shop

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