Welcome to Eargo! Your new Eargo 8 system includes:
2 Eargo Hearing Devices with Medium Trumpet eartips attached.
One Eargo charger, resting in a tray. Flip the charger tray over and remove the film to reveal 2 Small Trumpet eartips, 2 Large Trumpet eartips and one cleaning brush.
Remove the orange wrap from the User Guides to find:
User Guide Part 1 that includes Technical & Regulatory Information
User Guide Part 2 that includes what you need to know about the Use & Care of your new Eargo system. Use your phone to scan the QR code on the front of the booklet to register your system. Then read it to learn how to insert, remove, charge and clean your Eargos. You’ll also learn about the charger LEDs, the mobile app, and how to customize your devices to meet your individual hearing needs.
Putty and alcohol wipes for deeper cleaning (see p. 30 of the Use & Care Guide for more)
A cleaning cloth (see pages 25 and 26 of the Use & Care Guide for more)
Beneath the User Guides are a USB-C Power Cord and a USB Power Adaptor. These can be used to charge the Eargo charger’s internal battery. Plug in the charger to wake it up before first use. Your Eargo charger is also compatible with wireless mat charging (wireless mat not included).
For How-to Videos and more information about your new Eargos, see eargo.com/guides.
If you need help or further assistance, call 1-866-858-7333 or log into My Account to create a support request.