Your eartip, charger, and device design may vary from what is shown. Rest assured, the process is the same so follow along and don't forget to practice!
When you're ready to use them, lift your Eargo devices out of the charger by their removal threads:
Check the side marker on the device. L is for left ear, and R is for right ear. Ensure the removal thread is pointing downward before inserting into your ear(s).
When you're done using the devices, grasp the removal thread grip and gently pull to remove them from your ears. Before replacing devices in the charger, wipe them gently with the cleaning cloth.
When you're ready to charge your Eargo hearing devices, open the charger's lid and position the device above the cradle. Ensure the removal thread is pointing upwards and the eartip is pointing out:
Press the hearing device(s) into the charger cradle so that the R or L marker is centered and facing straight up. Use your thumb or finger to press firmly down on the marker and then close the lid.
Your hearing device(s) will automatically turn off when placed inside the cradles. You'll know that your devices are charging when the LEDs illuminate and show the charge state for each device. It's expected for the LEDS to time out after approximately 12 seconds.
To learn more about what to expect when Charging, click HERE.
Still have questions? Connect with your Eargo Hearing Aid Expert, call us at 1-866-858-7333, or log into My Account to create a Support Request.