Eargo

Learn more about how the Eargo app uses Bluetooth.

Why Does the Eargo App Require Bluetooth Access?

Why do I need to allow my location in the app?

Location Services (Android)

Eargo 5, 6, 7, 8 & SE: What do I need to do with my new or replacement Devices to get them to work with my Eargo app?

Connecting New or Replacement Devices to Your Eargo App

How to close or quit the Eargo app to troubleshoot an error condition.

Closing The Eargo App

Learn more information about the latest app updates for LINK by Eargo

LINK By Eargo App Update Support

Learn more about error messages in the Eargo app.

In-app Error Message

Kathleen B.

Jessica C.

Customize your Eargo 8, SE, 7, 6, 5, Neo HiFi, and Neo settings.

Eargo Mobile Apps

Learn more about which phones have been tested with the Eargo app.

Eargo App Smart Phone Compatibility

Learn more about how to personalize your Eargo 7 hearing devices.

Sound Adjust+ Comfort/Clarity Control For Eargo 7

How to connect your Eargo 5, 6, SE, 7, & 8 charger with your Eargo app.

Searching For & Connecting To Your Eargo Charger Via Bluetooth

Learn more about the Noise Filter for Eargo 7.

Adjusting The Noise Filter Level On Eargo 7

How to use the app's remote control feature to adjust your Eargo 5, 6, SE, 7, & 8 hearing devices.

Remote Control Feature In The Eargo App

How to use Sound Match to personalize your Eargo 5, 6, SE, 7 & 8 hearing devices.

Eargo Sound Match

How to personalize your Eargo 5, 6, SE, 7, & 8 hearing devices with Sound Match.

Applying Sound Match Results To Your Eargos

How to change, edit, and personalize programs with Eargo 6 & 7.

Change & Configure Programs For Eargo 6 & 7

How-to change, edit, and personalize programs with Eargo 5.

Change & Configure Programs For Eargo 5

How to use Program Sync with Eargo 5, 6, SE, 7, & 8 hearing devices in the Eargo app.

Program Sync In The Eargo App

How to make volume adjustments for Eargo 5, 6, SE, 7, & 8 in the Eargo app.

Adjusting The Volume In The Eargo App

How to use the noise filter control to manage your Eargo 5, 6, & 8 hearing devices.

Noise Filter Control For Eargo 5, 6, & 8

Learn more about environmental settings and programs for Eargo 5, 6, SE, 7, & 8.

Environmental Settings In The Eargo App

Learn more about the Devices menu options in the Eargo app.

Devices Menu in the Eargo App

Learn more about important alerts and notifications in the Eargo app.

Alerts & Notifications In The Eargo App

Learn more about Eargo Software Updates in the Eargo App.

Software Updates In The Eargo App

Learn about how to revert your Eargo hearing devices back to Factory Presets using the Eargo app.

Revert to Factory Presets Using The Eargo App

How to switch between controlling different Eargo hearing devices in the Eargo app.

App Mode Tool For Remote Control Feature In The Eargo App

Learn more about how the Eargo app uses the internet to support Eargo 5, 6, SE, 7, & 8.

Why Does the Eargo App Require Internet Access?

Learn more about adjusting the default start-up volume for Eargo SE.

Default Start-Up Volume For Eargo SE

Learn more about the low battery error displayed for Eargo SE & 8 in the Eargo app.

Low Battery Levels Detected For Eargo SE & 8

Eargo SE: Cleaning & Care

How to remove unwanted Eargo 5, 6, SE, 7, & 8 hearing devices and/or chargers from the Eargo app.

Removing Unwanted Devices from the Eargo App

How to change, edit, and personalize programs with Eargo SE.

Change & Configure Programs For Eargo SE

Learn how to use the Get Device Info tool in the Eargo app to help determine which devices you are handling.

Using The Get Device Info Tool In The Eargo App

How to use the phone with Eargo 5, 6, SE, 7, 8 and the Eargo app

Using the Phone

How to change, edit, and personalize programs with Eargo 8.

Change & Configure Programs For Eargo 8

Learn more about the "Devices Do Not Match" error in the Eargo app.

Devices Do Not Match Error In The Eargo App

Learn more information about app and software updates for Eargo SE

Eargo SE App and Software Update Release Details

Learn more information about the latest app updates for Eargo 5, 6, SE, 7, & 8

Eargo App Update Support

How to charge your Eargo SE hearing devices and charger.

Learn More about Eargo SE Charging

How to insert your Eargo SE hearing devices into the charger.

Inserting & Removing Eargo SE Devices Into The Charger

EARGO APP (EARGO 8 + SE + 7 + 6 + 5)

Blog

Eargo Shop

Home

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.