In this article, learn about the following Eargo SE Charger FAQs:
1. How long do my Eargo SEs take to charge?
A fully charged Eargo SE charger provides up to 5 full charges to the Eargo SE hearing devices. It takes about 3 hours to charge a depleted Eargo SE charger or hearing device(s), and about 4 hours to charge all 3 components. Your charger continues to charge the devices inside, even when unplugged from the wall.
Your Eargo SE hearing devices last up to 16 hours when fully charged. Hearing devices may produce feedback noise (chirping or whistling) when placed into a depleted charger. If this happens, plug in the charger.
Choose somewhere other than the bathroom to charge, as long-term exposure to moisture can harm your charger or hearing devices.
2. How do I check the charge levels?
To see the charge level of your Eargo system with devices inside the charger, simply open or close the lid to activate the indicator lights. Hearing device and charger LEDs are also displayed when you insert or remove a hearing device, or by applying or removing power to the charger.
3. How can I tell if my charger and hearing devices are actively charging?
When your Eargo SE devices are correctly placed and actively charging (or fully charged), the hearing device lights on the far left and right sides of the charger will provide you with information about their charge level and connectivity state. Pulsing lights indicate the hearing device(s) are actively charging.
Hearing Device battery level corresponds to the color of the lights:
Solid Green: fully charged
Pulsing Green: 67-99% charged
Pulsing Yellow: 34-66% charged
Pulsing Red: 1-33% charged
The charger indicator light provides information about the charge level and connectivity state of the charger. The charger's battery will charge when the charger is plugged into power via the included USB cord. Pulsing lights indicate that the charger battery is actively charging.
Charger charge state when plugged in:
Solid Green: fully charged
Pulsing Green: 67-99% charged
Pulsing Yellow: 34-66% charged
Pulsing Red: 1-33% charged
Charger charge state when unplugged:
Solid Green: 67-100% charged
Solid Yellow: 34-66% charged
Solid Red: 1-33% charged
4. What do blue lights mean?
The indicator lights also tell you about system connectivity. Pulsing blue lights indicate a communication state. They are seen when the charger is establishing a connection to the hearing devices and also during updates from the Eargo mobile app. You might see pulsing blue lights when you first interact with the charger, such as lifting the lid in the morning when getting ready to use your devices. You might also see the pulsing blue lights when placing the Eargo devices into the charging cradles. This simply means your charger is getting ready to display the current battery levels.
Solid Blue: Bluetooth pairing and connection with the Eargo mobile app
Breathing Blue: Programming/updating in progress via the Eargo mobile app
5. What do red lights mean?
Red lights can indicate a low battery state for your charger or hearing devices. However, red lights can also indicate error states.
All Lights Double-flashing Red: Error updating from the Eargo app or Bluetooth pairing error. Follow the in-app prompts to troubleshoot and try again.
Hearing Device Double-flashing Red: Charing interrupted. Remove and replace hearing device(s) in cradle.
6. Why do the indicator lights turn off?
Indicator lights turn off after approximately 10 seconds. This is to minimize battery drain. It's also for convenience so that the lights don't disturb you should you choose to charge your device bedside while you sleep.
Have additional questions? Connect with your hearing professional or Log into My Account to create a Support Request.