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Eargo App Smart Phone Compatibility

Eargo 5,6,7, & SE App Smartphone Compatibility

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Written by Admin
Updated over 10 months ago

The Eargo app allows you to connect your Eargo 5, 6, 7, or SE Charger and use Sound Match to personalize your Eargo Devices to your hearing and listening preferences.

Eargo Ultrasonic Remote Control:

Several app features including Sound Match and the remote control to adjust Volume, Programs, etc. use your phone’s speakers to transmit a one-way acoustic signal or command to your Eargo devices in-ear. Learn more here.

NOTE 1: The make and model of your mobile device may impact the performance outcomes of these features.


NOTE 2: A mandatory Software Update for your Eargo Hearing Devices which included improvements for a more robust Eargo UltraSonic experience was released via the mobile app on 2/14/23. Please ensure you're running Eargo app v3.0 or later and have completed this Software Update. Learn more here.


APPLE COMPATIBILITY:

The Eargo app is compatible with Apple devices running iOS 15 or later and is only available for download from the US Apple App Store.

Apple devices tested by Eargo that support Sound Match and remote control features:

iPhone 14

iPhone 11

iPhone 14 Pro

iPhone 11 Pro

iPhone 14 Pro Max

iPhone 11 Pro Max

iPhone 13

iPhone X

iPhone 13 Mini

iPhone Xs

iPhone 13 Pro

iPhone XR

iPhone SE 2022

iPhone 8+

iPhone 12

iPhone 8

iPhone 12 Mini

iPhone 7

iPhone 12 Pro

iPhone 7+

iPhone 12 Pro Max

iPhone 6S+

iPhone SE 2020

Despite meeting operating system requirements, the following Apple devices do not fully support all Eargo app features at this time:

  • All iPads


ANDROID COMPATIBILITY:

The Eargo app is compatible with Android devices running Android 7 or later and is only available for download from the US Google Play Store.

Android devices tested by Eargo that support Sound Match and remote control features:

Samsung Galaxy S22 (S22+, S22 Ultra)

Google Pixel 6 Pro

Samsung Galaxy S21

Google Pixel 4XL

Samsung Galaxy S20

Google Pixel 4a

Samsung Galaxy Note 20 (20 Ultra)

Google Pixel 4

Samsung Galaxy S10 (S10 5G, S10+, S10e)

Google Pixel 3XL

Samsung Galaxy S9

Google Pixel 3a

Samsung Galaxy Note 9

Google Pixel 3

Samsung Galaxy S8 (S8+, S8 Active)

One Plus 8T 5G

Motorola G6

One Plus 1

Motorola G7

LG V40 ThinQ

Despite meeting operating system requirements, the following Android devices do not fully support all Eargo app features at this time:

  • All Android tablets


NOTE: These lists may be subject to change as Eargo continues to evaluate new operating systems and smart phones as they become available to market. Devices not specifically mentioned that are running the minimum operating system required may download and connect to the Eargo app successfully, but app feature performance may vary.

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