The Eargo app supports Eargo 5, 6, SE, 7, and 8. Connect your system and use Sound Match to personalize your Eargo devices according to your hearing and listening preferences.
Eargo Ultrasonic Remote Control:
Several app features, including Sound Match and the remote control to adjust Volume, Programs, etc., use your phone’s speakers to transmit a one-way acoustic signal or command to your Eargo devices in-ear. Learn more here.
The make and model of your mobile device may impact the performance outcomes of these features. A mandatory Software Update for your Eargo hearing devices, which included improvements for a more robust Eargo UltraSonic experience, was released via the mobile app on 2/14/23. Please ensure you're running Eargo app v3.0 or later and have completed this critical Software Update. You can learn more here.
APPLE COMPATIBILITY:
The Eargo app is compatible with Apple devices running iOS® 15 or later and is only available for download from the US Apple App Store.
To check your iPhone's current OS version:
Open the Settings app.
Scroll down and tap General.
Tap About.
Look for iOS Version or Software Version near the top of the screen.
To ensure we continue providing the best security and introducing helpful new features, we will be updating the minimum operating system (OS) software required to run the Eargo app on Apple devices in the coming weeks.
We're excited to share that Eargo app version 5.3.0 is anticipated to launch in Late July 2026. Once this new app version is available in the Apple App Store, your phone must be running iOS® 17 or higher to receive future app updates, bug fixes, or new features.
Apple devices tested by Eargo that support Sound Match and remote control features:
iPhone 16 Pro | iPhone SE 2020 |
iPhone 15 Pro | iPhone 11 |
iPhone 14 | iPhone 11 Pro |
iPhone 14 Pro | iPhone 11 Pro Max |
iPhone 14 Pro Max | iPhone X |
iPhone 13 | iPhone Xs |
iPhone 13 Mini | iPhone XR |
iPhone 13 Pro | iPhone 8+ |
iPhone SE 2022 | iPhone 8 |
iPhone 12 | iPhone 7 |
iPhone 12 Mini | iPhone 7+ |
iPhone 12 Pro | iPhone 6S+ |
iPhone 12 Pro Max |
|
Despite meeting operating system requirements, the following Apple devices do not fully support all Eargo app features at this time:
All iPads
ANDROID COMPATIBILITY:
The Eargo app is compatible with Android™ devices running Android 7 or later and is only available for download from the US Google Play Store.
Android phone menus can vary slightly depending on the make of your device (e.g. Samsung, Google, Motorola, LG, etc.), but the path to check your current OS version is generally the same:
Open your phone's Settings app.
Scroll all the way to the bottom and tap About phone (sometimes called About device or System).
Look for Android version.
*Note: On some phones (like Samsung Galaxy), you may need to tap Software information after selecting "About phone" to see the version.
Note: If you're having trouble finding it on an Android, open Settings, tap the Search bar at the top, and simply type "Android version" to go straight there.
To ensure we continue providing the best security and introducing helpful new features, we will be updating the minimum operating system (OS) software required to run the Eargo app on Apple devices in the coming weeks.
We're excited to share that Eargo app version 5.3.0 is anticipated to launch in Late July 2026. Once this new app version is available in the Apple App Store, your phone must be running Android 9 or higher to receive future app updates, bug fixes, or new features.
*Note: If your phone is older and cannot update to the new minimum software version, please consider upgrading to a newer mobile device to continue using the Eargo apps without interruption. You will still be able to use your current app version for now, but you will stop receiving newer updates, bug fixes, and security patches. Over time, your current app may stop working as expected.
Android devices tested by Eargo that support Sound Match and remote control features:
Samsung Galaxy S22 (S22+, S22 Ultra) | Google Pixel 9a |
Samsung Galaxy S21 | Google Pixel 8 |
Samsung Galaxy S20 | Google Pixel 7 Pro |
Samsung Galaxy Note 20 (20 Ultra) | Google Pixel 6 Pro |
Samsung Galaxy S10 (S10 5G, S10+, S10e) | Google Pixel 6 |
Samsung Galaxy S9 | Google Pixel 4XL |
Samsung Galaxy Note 9 | Google Pixel 4a |
Samsung Galaxy S8 (S8+, S8 Active) | Google Pixel 4 |
Motorola G6 | Google Pixel 3XL |
Motorola G7 | Google Pixel 3a |
One Plus 8T 5G | Google Pixel 3 |
One Plus 1 | LG V40 ThinQ |
Despite meeting operating system requirements, the following Android devices do not fully support all Eargo app features at this time:
All Android tablets
*NOTE: These lists may be subject to change as Eargo continues to evaluate new operating systems and smartphones as they become available to market. Devices not specifically mentioned that are running the minimum operating system required may download and connect to the Eargo app successfully, but your app experience may vary.
Still have questions? Give us a call at 1-866-654-4414, or log into My Account to create a support request.