For more information on Sound Match, click here.

To update your devices with Sound Match personalization, please put them inside the Charger to complete the programming process. The update can take up to 5 minutes to complete. Please ensure your Charger is close by and keep the Eargo app open during this process.

If you decide not to apply the Sound Match results, they will be discarded, and your Eargo devices will remain with the programs that are already inside.

You can take Sound Match at any time, as long as there is enough charge in your Charger and Eargo devices.

If you take Sound Match more than once, you will be able to view and apply previous sessions by going to Menu > Sound Match in the Eargo app. Please note that Sound Match sessions completed for Eargo 5, 6, & 7 can only be applied to those three products while results for Eargo SE can only be applied to Eargo SE hearing devices. Features and parameters across Eargo product generations are not always forward and backward-compatible.

You can always further personalize your devices and their programs to your hearing preferences.

Click here to learn about temporary, on-the-go changes to volume for all Eargo products.

Click here to learn about temporary, on-the-go changes to noise reduction for Eargo 5, 6, & 7 products.

Click here to learn about Sound Tuning for Eargo 5, 6, & 7 products.

Need help or further assistance with Sound Match? Contact your Eargo Hearing Expert or log into My Account to create a Support Request.