Eargo App and Software Update Release Details

If you have automatic app updates enabled on your mobile device, your Eargo app will automatically update to the latest version when it's available for download in the Google Play or the Apple App Store.
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​If you've disabled automatic app updates, once the new version is available for download, you will see a notification upon launching the Eargo app informing you that the version you're currently using is no longer supported. Select Update App and you should be redirected to the Google Play or Apple App Store. Update your Eargo app to the latest version. Once complete, select Open.
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Next, you'll need to complete the required software update for your hearing devices and charger before attempting to use new features, such as the in-app charger reset.
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Place your Eargo SE hearing devices inside your Eargo SE charger and close the lid. Launch the Eargo app, keeping your charger nearby. You should automatically see a notification to start the software update process. Follow the instructions on screen. If you don’t see the notification, navigate to the app’s main menu by selecting the 3 horizontal line icon (or hamburger menu icon) in the upper left corner on the controls screens. Select Devices, then Charger(s), tap on your Eargo SE charger, then Software Update.
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The mobile app will first check to ensure that your charger has a >35% charge before proceeding with updating your entire system (Hearing Devices + Charger).