For products:

If you are not satisfied, you have the option of returning the Device within forty-five (45) days after delivery*. Prior to returning your devices, contact Client Care at support@eargo.com or by calling us at 1-800-61-EARGO to start the return.

*As of 4/22/19: Eargo systems come with 45 day easy returns and are subject to a $99 handling fee. Eargo will not withhold a handling fee for the following states: California, Delaware, Maine, Massachusetts, Montana, Nevada, Oregon, Rhode Island, Vermont and West Virginia. 

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