Welcome to the Eargo app!

If you have your Charger nearby and you’re ready to get started, make sure your mobile device is connected to WiFi or cellular data and Bluetooth is enabled. Select “Connect Charger” to continue. To complete the connection process, you must first accept Eargo’s Terms of Service and our Privacy Policy by pressing “Accept” on screen. Details about these topics are always available to you and can be found under “Legal” via the “Help” section of the app menu.

Once your Charger is successfully connected, the app will introduce you to Sound Match™ so that you can personalize your Eargos for your hearing needs and lifestyle. Sound Match® takes about 8-10 minutes to complete and is highly recommended to get the most from your new Eargos! If you’re pressed for time, we’ve got you covered. Eargo devices come with four Preset Programs for you to try straight out of the box. You can customize your devices with Sound Match at any time through the app Menu.

If you don’t have your Charger available but want to view a tutorial on how the app works, select “App Tour.'' Learn about using your mobile device as a remote control to fine-tune your Eargos while in-ear, making volume and noise filter adjustments, and how-to further edit your programs to tailor them to your lifestyle.

Have additional questions? Give us a call at 1-800-615-9000 or email support@eargo.com for assistance getting started.

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