We have Hearing Aid Experts involved in every aspect of our processes! Our team of Hearing Aid Experts has combined decades of experience with helping people hear better and will be an invaluable resource for you. They will help you get started with your Eargos.

First, Eargo was originally designed by an Ear, Nose, and Throat Physician with more than 30 years experience and rigorously tested by a team of clinical audiologists and talented engineers whose sole focus is designing leading-edge solutions.

We have Hearing Aid Experts who work closely with our Personal Hearing Guides to help assess if Eargo is the right hearing aid for you.

We encourage you to sign up for Eargo 101, our free webinar led by our Hearing Experts. This 30–minute webinar will introduce you to wearing your Eargos and provide all the information you need to hit the ground running.

Our Hearing Aid Experts have helped put together resources to help you with your Eargos, including videos, user guides, cleaning guides, and step-by-step troubleshooting. You can view the list of resources available by clicking here.

Any time you have trouble or questions with your Eargos, call 1-800-615-9000 during our business hours (8am-8pm Central Time, Monday to Friday and Saturdays 8am-5pm Central Time). Most questions can be addressed by our Client Care team, but if necessary they will notify the on-call Hearing Aid Expert to call you when you need additional help. These services remain available to you at no cost as long as you’re an Eargo user!