For products:

The programs might be set to different levels in the right and left devices. Using a flat hand, firmly and rapidly double tap over your ear canal to change the program.. You will hear "Program One" through "Program Four" as you progress through the programs. Ensure both devices are set to the same program.

For products:

The sound profiles might be set to different levels in the right and left devices. Using a flat hand, firmly and rapidly double tap over your ear canal to change the sound profile. You will hear 1, 2, 3 or 4 beeps as you progress through the sound profiles. Ensure both devices are set to the same setting. 

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