This article applies to the following Eargo products:

If you’re not satisfied, you have the option of returning the Device within forty-five (45) days of delivery*. Prior to returning your devices, you must contact Client Care at support@eargo.com, or by calling us at 1-800-613-2746 in order to begin the process of generating a return authorization and a pre-paid return label. Full details on the return process are available in the Terms of Service.

Keep your hearing loss under wraps with our discreet, virtually invisible hearing aids. Give our Personal Hearing Guides a call at 1-800-734-7603 for a free consultation. It will be our little secret (we’ll never tell).

*As of 4/22/19: Eargo systems come with 45 day easy returns and are subject to a $99 handling fee. Eargo will not withhold a handling fee for the following states: California, Delaware, Maine, Massachusetts, Montana, Nevada, Oregon, Rhode Island, Vermont and West Virginia. 

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